Privacy Policy

Infinet Cloud Solutions respects your right to privacy, and as such we want you to be aware of how we handle this information.  This privacy policy covers the collection and use of personal information that may be obtained by Infinet Cloud Solutions anytime you interact with us.  That is  – how and why we collect personal information from you, what we then do with it and what rights you have over this information.

Collection of Personal Information

Personal information is used and disclosed by us for the primary purpose in which it is collected e.g. the provision and administration of our services, notification of changes to our services, technical support, product & company updates as well as general assistance in delivering a high level of customer service.

Customers

As a Customer you may disclose to us personal information that an employee has already provided to you as their employer in order for us to implement our product for your use. Examples of the types of information collected may be:  name, dates of birth, address, salary, leave balances, bank account details etc.

The collection of this personal information enables our customers to utilize our products for their intended purpose as well as ensuring correct calculation of data and compliance with the ATO and Fair Work Australia Guidelines.

Website

You are able to access and view the pages of our website without disclosing any personal information. The data we collect from you visiting our website is purely statistical and not associated with you as an individual. We use this information to improve our Web sites content and relevance, monitor its performance, and generally make it easier for you and other visitors to use.

Any personal information we collect about you via our website is provided by you.  In order to use some functions on our website e.g. request a demo/quotation, technical support or general enquiries, you may be asked to complete a form that includes personal information such as your name, email address, business name, phone number etc. This information will be collected lawfully and fairly with your knowledge and consent, and will only be used for the purpose for which it was collected.

Sharing of information

Infinet Cloud Solutions does not as a rule sell, lease, or otherwise share your personal information with any third party, unless we are legally required to do so, however on occasion Infinet Cloud Solutions may hire other companies to provide services on our behalf.

Such services may include, but are not limited to, demonstrations, training and implementations, integration of additional product features & technical support on products and services provided by us. These companies commit and agree to our privacy policy and will only be provided the information that they require in order to perform this service.

Confidentiality and Security

Infinet Cloud Solutions protects the personal information we hold from misuse, loss, unauthorized access, modification and disclosure through a number of different measures including firewalls, password access and secure socket-layer technology.

Although Infinet Cloud Solutions makes every effort to ensure the security of your personal information once it is received in our systems, this method of data transmission is never 100% secure and website users need to remain vigilant and aware of this fact.

Our Web site also contains links to other Web sites. Please be aware that our privacy policy does not apply to these other sites and we encourage you to read the privacy policy of each website that you visit.

Access to Personal Information

Infinet Cloud Solutions is committed to maintaining accurate, timely, relevant and appropriate information about our customers, and web-site users.

If you believe personal information that we have collected about you is no longer accurate, current or complete then please email us at support@infinetcloud.com and this information will be corrected upon receiving your advice. Please note that in order to ensure confidentiality, details of your personal information will only be passed on to you if we are satisfied that the information relates to you.

If we refuse to provide you with access or correct the personal information held about you by us, then we will advise you of the reasons for this refusal.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Website so that you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it.

Contact us

If you have any questions or concerns regarding our Privacy policy please contact us at support@infinetcloud.com or phone 1300 253 342